Current Status
Core network – Melbourne DC1 : OK
Wireless nodes – Major : OK
Wireless nodes – Micro : OK
Wireless nodes – Regional : OK
VoIP (voice) platform : OK
Upstream routing – Domestic : OK
Upstream routing – International : OK
Netflix : OK
YouTube : OK
Spotify : OK
Google : OK
Current known issues
Nil.
Planned outages and works
Nil.
Recently resolved issues
Sun 8Sep24 : Engineers resolved an outage at our Humevale node caused by criminal damage and theft.
Mon 16Sep24 0700 : Engineers investigated a loss of our high-capacity link to Whittlesea and Mernda.
Upstream carrier advises: “We have identified a fibre break in Thomastown Victoria caused my a motor vehicle accident. Fibre crew is currently on-site awaiting the utility company to complete power pole replacement. Once that work is completed and declared safe fibre crew will begin replacing cabling.”
Impact to Hyperwave customers connected to or through our Humevale node : slower speeds while connected through our backup data path.